Sample collection and shipping kits can be requested free of charge at +49 7071 565 44 850, via email at firstname.lastname@example.org or by using our contact form.
Samples may be sent through regular mail within Europe; international orders should be sent airmail. Customers outside of the EU should contact us prior to shipping so that we can provide the location-specific import form.
Blood samples should be kept in the in a cool place after drawing, and received by CAG within 2-3 business days after being drawn. Refrigeration is not required, but do not expose the samples to direct heat or direct sunlight.
Buccal swabs and hair should be collected per the sample collection instructions and returned in the provided envelopes. Multiple samples may be shipped in the same package.
Please ensure that the sample(s), order form, and submission form(s) are all included in the package.
The shipping address is:
CAG GmbH – Center for Animal Genetics
Processing will start as soon as samples are received at CAG. A preliminary invoice will be sent by email, and payment can be made by bank transfer or credit card. Results will not be released until full payment is received.